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Author Topic: banned from glassgallery help please?  (Read 942 times)

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Offline Cazza

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banned from glassgallery help please?
« on: July 04, 2007, 01:36:26 PM »
Hi there can anyone help me please, I wanted to post a question on here and tried to log into my glassgallery account and it says i am banned. I did nothing wrong, honest Gov. Seriously i did nothing wrong except could not remember my log in details so tried a few and then got banned what should i do next.
thanks anyway. ??? ???
Cazza

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Offline Cathy B

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Re: banned from glassgallery help please?
« Reply #1 on: July 04, 2007, 02:18:10 PM »
Hi Cazza,

Anne will be able to sort you out. The account is probably locked because you will have put in three wrong passwords.

All the best.

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Offline Cazza

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Re: banned from glassgallery help please?
« Reply #2 on: July 04, 2007, 02:22:26 PM »
Thank you Cathy, i hate passwords, i have so many they are a bind. i have so much trouble remembering them and then you have to remember a login name as well.
 :)
Cazza

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Offline Frank

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Re: banned from glassgallery help please?
« Reply #3 on: July 04, 2007, 03:10:55 PM »
Switch to using Firefox as your browser and never worry about forgetting passwords or ID's again!
Frank A.
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Offline Cazza

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Re: banned from glassgallery help please?
« Reply #4 on: July 04, 2007, 03:30:23 PM »
Well i have now set it to my browser, but to be honest havent got a clue what it will do. ??? I am as daft as a brush. :D
Cazza

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Offline Anne

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Re: banned from glassgallery help please?
« Reply #5 on: July 04, 2007, 04:33:13 PM »
Cazza, don't worry, the ban only lasts five minutes. :) It's just to protect the gallery from someone trying numerous logins or a brute force password cracker. It gives you five attempts to get it right then you get the ban notice which auto-expires in five minutes from the last failed attempt.

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