Hi there kieran
are you a member on the whitefriars site? if so when you go onto the site there is a bar at the top with all the places on the site, click onto 'My whitefriars' which is the the last one on the right, that takes you to the log in page, that then takes you to your activity page (if you havent uploaded anything there wont be much on there) right at the top of the page is a little explanation mark with a circle around it which reads Insert new is this whitefriars, click onto that and it takes you to the upload page.
There is just 3 steps 1; write your description make sure you add measurements (i always copy this as sometimes when picture isnt accepted you lose the text and have to start again), 2; upload your picture from your own file, i use the camera on the lowest possible mega pixel setting and find this the only way to get it to accept it), 3; submit it..
you should recieve an email notification when ever you get a reply, also you cain check it whenever just by going back to the my whitefriars page.
hope this helps
michelle