I dont know why they don't have access to the internet and some use "the book " Carters antique price books which show retail. And thus items sit there for ages. You have to figure out what the volunteers put worth on. eg, fine one china with lots of flowers, more fine bone china, some Australian pottery, clear glass, cut glass, pressed glass , carnival glass any thing that's arty they think is murano. And so people like me who would spend heaps now spend nothing,. Oh and Japanese stuff is 2nd rate unless its noritake. The out of the fog, they miss something and I strike.