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Author Topic: when I put my glassware question info in it did not post  (Read 257 times)

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Offline cgross65

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when I put my glassware question info in it did not post
« on: August 10, 2015, 12:54:15 AM »
HELP
Again input all info with 3 pics did not preview just hit post
and it failed to come up yes I typed letters and answered 2 questions

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Offline Anne

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Re: when I put my glassware question info in it did not post
« Reply #1 on: August 10, 2015, 05:10:47 AM »
I'm sorry that you are having a problem posting a topic with images. That you can post a topic is evident by the two you have made.  I have removed the 2nd one as a duplicate of this one, and removed your email address from it so it does not get picked up by spammers. Moderators can access your email address behind the scenes, so it is never needed to include it in a post asking for our help.

The most usual reason for a failed posting is that your images are too large. The filesize needs to be less than 125kb in total per image - which in practice means less than 120kb to allow for overhead on the file.  You can add up to 4 images per topic. The dimensions also need to be less than 1000 pixels on the longest side - we find that setting that to 700pixels usually works well.

Would you please have another go, and if you still struggle please reply to me in this topic and I will contact you by email to help you out.

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Offline cgross65

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Re: when I put my glassware question info in it did not post
« Reply #2 on: August 10, 2015, 03:10:11 PM »
Thank you for response. I am computer challenged
but always learning

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Offline Anne

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Re: when I put my glassware question info in it did not post
« Reply #3 on: August 10, 2015, 05:52:52 PM »
Don't worry, we were all new here at one time. :)  My "how to post" walkthrough guide with images for each step may help you get going: http://www.glassmessages.com/pictures/get-started.html  but do ask if you get stuck.

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