Hi All... I would also agree with most points within this link, however unless you have had to raise issues with the two quoted sites that I mentioned, then perhaps you will not realise that they seem to be ABOVE any English laws... THEY ARE the law and it is THEY who treat both sellers & customers how they choose too. It is THEY who make the decisions in favour of either the seller OR the purchaser, should anything go wrong, and trust me, there is nothing that one can do about it... At last count, there were 35,000+ claims against both of these online facilities in England alone since AUGUST of last year. Not one has seen any amount of true Justice. I have had the International Financial Ombudsman, on their backs for these past THREE YEARS and even they cannot get anywhere close to these people, for me or for the benefit of some of my customers.
Secondly, every single Post Office that I have ever asked will tell me that Glass cannot be insured. Not for love or for money. If It CAN, then I would greatly appreciate the full details please. I would like to add if I may, that ALL of my customers are from overseas. I thank you all in advance for any further information regarding the insurance of ANTIQUE GLASS during shipment by: Royal Mail and Parcel Force.
It is very true of course that you can insure your packages and also pay for this before mailing them, however should you ever have to make a claim for "damaged" glass (not "loss" during transit) it will be very unlikely indeed that you will receive any amount of compensation. Please tell me if I am wrong... and the very first thing that the courier will ask for, for any damaged goods, glass or not, is photographic proof as to how the package was wrapped, packed, sent & received.