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Glass Identification - Post here for all ID requests => Glass Trinket Sets => Topic started by: Jayne on July 18, 2012, 11:54:32 PM

Title: When is a nibble not a nibble?
Post by: Jayne on July 18, 2012, 11:54:32 PM
Hi guys,

I've just had a Trinket Tray delivered and it has a 2 cm (3/4") chip which knocks off 2 of the saw teeth from the top edge of the tray. It was described in the sale listing as a nibble, I have contacted the buyer to say his description was inaccurate and he maintains it is a nibble and I shouldn't complain because it is 80 years (his date) old!  >:(

So my question is....how big is a nibble and at what point does it become a chip?
Title: Re: When is a nibble not a nibble?
Post by: keith on July 19, 2012, 12:00:01 AM
2 cm is not a nibble,if so how big is a chip!
Title: Re: When is a nibble not a nibble?
Post by: Jayne on July 19, 2012, 12:02:21 AM
Thank-you Keith!
Title: Re: When is a nibble not a nibble?
Post by: Anne on July 19, 2012, 12:14:58 AM
I'd have thought a nibble was something small enough not to make much of a visual difference to an appearance or be especially noticeable - certainly no more than a half-centimeter, and a chip is something that is larger and more clearly visible.

Then we have fleabites, which I assume are those tiny pinhead type of bits of damage...  not sure if this helps at all Jayne.

Was it an eBay sale? If so, can you not do a Not as Described Report for it?

@Keith... it depends how big your potatoes are!  :P
Title: Re: When is a nibble not a nibble?
Post by: Jayne on July 19, 2012, 12:34:12 AM
Yes that's what I thought too Anne, even half a cm is well into chip land in my book, and yes it was an Ebay sale.
Title: Re: When is a nibble not a nibble?
Post by: Anne on July 19, 2012, 12:36:37 AM
Post a picture here Jayne, get some more opinions and then refer him to this topic?
Title: Re: When is a nibble not a nibble?
Post by: Jayne on July 19, 2012, 12:43:00 AM
Hmm yes I suppose I could do that Anne.
Title: Re: When is a nibble not a nibble?
Post by: Jayne on July 19, 2012, 01:00:04 AM
It's quite difficult to get a good pic since it's on the edge of the tray, hopefully you can see.
Title: Re: When is a nibble not a nibble?
Post by: Lustrousstone on July 19, 2012, 06:20:07 AM
That's a large chip!
Title: Re: When is a nibble not a nibble?
Post by: Anik R on July 19, 2012, 06:28:06 AM
I agree... a large chip and NOT a nibble.  That sort of damage is disturbing enough to keep me from buying an item.
Title: Re: When is a nibble not a nibble?
Post by: flying free on July 19, 2012, 07:57:29 AM
That is a chip most definitely.  I think of a nibble as being 1mm-2mm chips.  Fleabites have to be 1mm or less  ;D
m
Title: Re: When is a nibble not a nibble?
Post by: Jayne on July 19, 2012, 12:04:54 PM
I have contacted the buyer

Oops that should say "seller"

It seems everyone so far agrees it's a chip and not a nibble, many thanks guys.
Title: Re: When is a nibble not a nibble?
Post by: Jayne on July 19, 2012, 11:21:23 PM
Well the latest news is that the seller has now agreed to offer me a small partial refund, the amount to be decided by me. He has however stated that he stands by his description and does not agree that the "nibble" is a chip despite me directing him to this thread.
Title: Re: When is a nibble not a nibble?
Post by: Anne on July 19, 2012, 11:22:59 PM
You can lead a horse to water but you can't make him drink, Jayne.
Title: Re: When is a nibble not a nibble?
Post by: petet63 on July 20, 2012, 08:39:59 AM
IMHO That is Damage. A Flea Bite is seen more with the hand than the eye, a Nibble is seen at certain angles but does not detract from the piece, a chip interrupts the Line/straight edge of the piece and then there is Damage, a niggle in the back of your mind that thinks its such a shame that it's there and its the first thing you see when you look at it but you cant throw it out !! ;D
   
  I sent a Uranium Fish bowl and missed the fact one of the feet was damaged, I got that feeling above just from the photo  :) I apologised and refunded but didnt ask for the piece back as it would only join the others on my bottom shelf. One day I will recycle them  ;D

   If its worth it a dispute with ebay for 'not as described' is the one option. Filling it with superglue and reshaping is another but I have only heard about it and never tried it.
Title: Re: When is a nibble not a nibble?
Post by: Jayne on July 21, 2012, 01:05:05 AM
Thanks for your input Pete, I decided it wasn't worth the £11.25 return postage that it was maintained I must pay, or the small partial refund, so I told the seller to forget it and left honest feedback, as the seller seems to sell a fair amount of glass and I felt people should be aware. The whole attitude was rather sarcastic and unfriendly so I went with what I felt was the right thing.

I think the seller knows the truth of the matter, but didn't want to be liable for return postage which he probably would have been had he admitted inaccurate description. It could have been easily settled as I never wanted to return it anyway, it's more of a research piece for me rather than for display, a simple reduction due to the damage and I would have been quite happy, but the attitude made it impossible.
Title: Re: When is a nibble not a nibble?
Post by: chopin-liszt on July 21, 2012, 12:19:23 PM
That is not a nibble. It is a large chip and it substantially affects the appearance and display potential of the piece, so it is serious damage.
I'm sorry you've had to deal with an unreasonable and dodgy seller.  :'(
Title: Re: When is a nibble not a nibble?
Post by: Paul S. on July 21, 2012, 03:54:52 PM
the moral of the story I guess is to use words that actually mean something - in terms of dimensions of the damage, I mean.           Having said all that, I'm as guility as the next in using words like nibble or chip.......but on their own they are meaningless.      I don't sell, so don't run the risk of misleading people.
How about saying chip or nibble of .........and include the size.......say one to two mm. or one or two cms.           Damage of this proportion would not in my opinion make the piece saleable in a shop, for example. :) 
Title: Re: When is a nibble not a nibble?
Post by: petet63 on July 22, 2012, 07:05:23 AM
Any chance of a link to the piece online. I know no naming and shaming is allowed but I would like to see the description of the piece.
  I sold a Uranium Glass Trinket set and Tray. The tray has a large chip or huge nibble depending on how you want to see it ;D ;D I offered the buyer the choice of taking the tray or not and showed Photo's and listed it fully. That tray still sits on my bottom shelf on its own.  :o Still cant throw it in the bin but if anyone wants a freebie ;D ;D ;D......
Title: Re: When is a nibble not a nibble?
Post by: Anne on July 22, 2012, 04:43:11 PM
That's the Walther Munster set, Pete. But you probably knew that anyhow!  ;D 8)
Title: Re: When is a nibble not a nibble?
Post by: petet63 on July 22, 2012, 07:52:25 PM
I did, I got the info of your GTS site.  ;D
Title: Re: When is a nibble not a nibble?
Post by: Anne on July 22, 2012, 08:09:48 PM
:) Now there's tidy! :)
Title: Re: When is a nibble not a nibble?
Post by: Jayne on July 23, 2012, 08:58:52 AM
Paul you are right a measurement of the damage is the best answer. I have to say around 95% possibly more of damage description is accurate on Ebay buys, most people seem to know what a chip is and what a nibble is from my experience.

Pete, listing here
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=170873879034

"In good condition with only a few nibbles around each base of the candle sticks & one on the tray, only mentioned for complete accuracy & does not distract from the over-all stunning “ART DECO” design."


Title: Re: When is a nibble not a nibble?
Post by: Paul S. on July 23, 2012, 01:41:53 PM
sorry Jayne  -  an omission not to have offered my sympathies on your troubles with this item - am sure you took the right approach in the end. :)...............and I like the bit about.........."only mentioned for complete accuracy"!         
Title: Re: When is a nibble not a nibble?
Post by: Jayne on July 23, 2012, 01:44:05 PM
Yes Paul, regarding the bit you liked, the whole saga was laced with that kind of attitude which is why I gave up trying to come to an agreement.

The odd thing is the RD number had been checked and some interesting info given about the histoy, so it seemed like the seller knows a little about glass matters. You would think he should know a chip/damage from a nibble.

As this was the only chip on the tray (the base rim doesn't even have any fleabites), there is no room for a mistaken chip identity. Having said that some of the nibbles on the candlesticks were also more like small chips (there are a fair few), but as they are hardly noticable when the sticks are standing I didn't even bother to mention them.

You live and learn!  ;D