I knew someone would pick me up on this

This one (I think) was the most expensive piece I have ever bought, courtesy of ebay giving me a free £20 voucher towards it, due to previous problems with other sellers. The lady on the helpline informed me that they are allowed to give out one £20 voucher per quarter to individual dis-satisfied buyers which might be worth bearing in mind if you have any problems. I had problems with 3 different sellers, with breakage, excess postage and non-arrival of goods.
I do agree with all the points made about buying books, and would love to support the research, but I need more people to support our family history research business first so that I can afford to pass it on