Hi m, - would be interested to know how you managed to get a refund?
I took it up with the seller when mine arrived, but as she insisted it was Murano, and I could not prove it otherwise, I did not lodge a claim. It is too late now, but I would love to know on what grounds you succeeded? Or did they just give in when you opened the case and give the refund voluntarily? Perhaps I should have tried that!
Jackie