Glass Mall > Glass Market Place

Shipping Help for Brockwitz cockatoo centerpiece and bowl

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John Smith:
... Sorry for the confusion Peter. I did mention that I only mail glass to overseas, but I am truly going to look into this, as it is exceptionally helpful and important for me and my customers to know with absoulte certainty...

Pinkspoons:

--- Quote from: John Smith on January 09, 2013, 12:31:37 PM ---...then perhaps you will not realise that they seem to be ABOVE any English laws... THEY ARE the law and it is THEY who treat both sellers & customers how they choose too.
--- End quote ---

eBay and Paypal still have to - and do - abide by the trading rules for distance selling, though.


--- Quote from: John Smith on January 09, 2013, 12:31:37 PM ---Secondly, every single Post Office that I have ever asked will tell me that Glass cannot be insured. Not for love or for money.
--- End quote ---

People who work in the post office, on the whole, know nothing about the postal service. Whenever I send glass I'm always told, without fail, that glass cannot be sent, or cannot be insured. I nod and smile, and send it anyway - because I've read Royal Mail's terms and conditions.

Here's the bit that says only standard parcel service is excluded: http://www.royalmail.com/customer-service/personal-customers/refunds-and-compensation/damaged-item-compensation/damaged-items

Pinkspoons:
Here's the Royal Mail guide for packing glass to qualify for compensation:

http://www.royalmail.com/delivery/mail-advice/wrapping-and-packing

5cm of packing between the item and the box wall, and a rigid box. I did read elsewhere, buried in the smallprint of another page, that it's necessary to mark the parcel as containing fragile glass items.

rosieposie:
Nic is correct.  The words FRAGIILE GLASS has to be in RED letters directly above the recipient's address.

John Smith:
... I am in debt to you all, for you have opened my eyes.

I listen TOO MUCH to Post Office staff and those at Parcel Force, it would seem.
I will study all of the links provided by you all, and I thank you sincerely...

Without causing a war:   "eBay and Paypal still have to - and do - abide by the trading rules for distance selling, though."

BUT, they do not.
I have countless amounts of documented FACTUAL PROOF to the contrary.

I cannot be bogged down with going back and forth with this.

I, and many that I know, have been subject to ePlay & plaYfoul's on-going CRIMINAL activities. They are nothing short of modern-day maffia, and I shall never EVER think anything less of them PERIOD. No matter what anybody else has to tell me. 

I may just try a little experiment of my own... I will insure and mail some glass to a friend, (wrapped, but not as how I would consider to be professionally, as some folks do not) and do ALL that Roayal Mail states that I should...
It shall arrive to my friend damaged and perhaps then I can truly learn, first hand, about compensation values.
Please, I am not questioning the goodwill of GMB members here...
I take on board ALL opinions & information gratefully, and I thank you all,
but there are still times when one has got to learn for oneself
and maybe, just maybe, this is a time in question... John

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