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Shipping Help for Brockwitz cockatoo centerpiece and bowl

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Pinkspoons:

--- Quote from: John Smith on January 10, 2013, 12:05:51 AM ---I listen TOO MUCH to Post Office staff and those at Parcel Force, it would seem.
--- End quote ---

Parcel Force, whilst part of the Royal Mail Group, are a distinct company from Royal Mail and do not insure glass. They were correct when they told you that.

It's only the universal parcels services offered by Royal Mail (bar standard parcels) that cover glass for damage as well as loss.

John Smith:
Thank You Pinkspoons, EVERY piece of info related to this topic, is helpful to us all.... AND our customers.
I have only ever used Royal Mail.
Folks tell me fedex and TNT and many other couriers are good, but one gets settled with what they've been doing for years.
At the end of the day, it is "US" perhaps who are the best insurance against breakage,
by ensuring that our glass is exceptionally well wrapped and packed in the first place, before we then mail it, anywhere.
I'd rather spend my time and efforts doing that, than having to spend it chasing Insurance claims etc.
and after all, there is no insurance against some courier employees,
who think it fun to play basket ball with any box that has FRAGILE tape on it!
I have lost count of the glass that has to me damaged, solely due to poor wrapping... which is not the fault of the courier.
On the other hand, hand on heart, of the many hundreds of items that I have personally mailed, I can think of only one piece sent to New Zealand, that suffered whilst in transit.
None of us want our glass to arrive broken, not to anybody. Insured or not...
   

racyrabbit2000:
I am enjoying reading all of this , i have bought a fair bit of glass from overseas over 800 items i would think and most is well packed , i have had 2 breakages this year already and both sellers think they packed well , i did not claim,  i have received items from most that are on this forum and all were well packed , i would rather pay $50 more for postage than arrive broken , when i am paying $100/s for item i want it to arrive , i have seen couriers and postal workers throw across patio  , bounce parcel up and down in arms while walking , i invite them  inside and show what they are delivering and havent had a problem since all that deliver here now know , I mostly buy off ebay as there are also many dodgy sellers thankfully i have been lucky, i have been chaseing a cockatoo for 2 years now buy havent been able to get one ,would like the whole thing , Thanks REX

Solar1:
Thank you all for your advice. I have contacted a couple of couriers who will insure if they pack the item but this adds further cost to their already extortionate charges. I will look in more detail regarding points made about Royal Mail  by Pinkspoons which I was not aware of as I had been told like so many others that Royal Mail do not insure glass.

I think that the only failsafe way to avoid damage may be to advertise it and ask the buyer to collect. This will restrict it to UK buyers unless others come over to the UK at a particular time of year for antique fairs, but at least I would be able to physically hand over the piece and the buyer would be able to see what they are actually buying.

I think if i brought and sold glass or collected pieces I may be more savy on these matters, so please forgive my ignorance, but the truth is I only have this piece (there may be others when I get to the rest of it) which has been wrapped up in the loft for years as it was given to my Mom by my aunt who had had it some time. Mom does not like parrots and such like so it was never displayed, just packed in a box and put in the loft, but  now at 87 has decided to empty the loft!
 
Can I ask some further advice please - I know the value will depend on condition (a damaged amber centrepiece without a bowl sold on eBay yesterday for £250). My item is blue, does the value vary depending on the colour? I will try to add a picture if this helps.

Once again thank you all for your help I really do appreciate it.

Solar1:
Picture

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